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FREQUENTLY ASKED QUESTIONS
Members receive a 20% discount on all wines and cases listed on our site, which all but eliminates the margin applied.
We will always ensure that our members have first refusal on inbound stock and bin-end sales, as well as the option to store purchased wine with us until they require delivery (for a small storage fee).
Members also have the opportunity to suggest wines for import and will receive a 12-bottle mixed case as thank you if we decide to list them on our site.
Generally speaking, we simply like to give our members a bit of extra attention - we'll let you know if we see a bargain on the supermarket shelves or on a restaurant's wine list, give you help organising tastings and wine for events, and source rare and investment grade wines to lay down, if that's your thing. See here for more info.
Members subscribed to our monthly plan should be spending more than £60 per month to benefit from discounted prices versus checking out as a guest.
Yearly subscribers should be spending an average of £50/month with us.
The magnitude of the benefit naturally increases the more you spend.
We implement a 'fair use' policy that we feel is in-line with the spirit of the club offering.
Monthly members can purchase 36 bottles per month. Yearly members can purchase their yearly allocation of 432 bottles (36 x 12) at any time.
Members will be charged £4 for each incremental 12-bottle case they purchase, invoiced separately. We will seek confirmation with the member prior to delivery so that they are aware of this extra charge.
Note: this policy is designed purely to dissuade short-term membership and front-loading of orders e.g. a new member signing up, purchasing a lot of wine and then immediately unsubscribing after delivery. In reality, we find that 36 bottles per month is more than adequate for our members.
You can cancel your subscription at any time, or we can do it for you - just let us know.
Please note that we will monitor closely any unusual buying patterns. If we suspect anyone cancelling and re-subscribing in a way that we feel undermines the spirit of the club, we reserve the right to refuse membership.